Claims Consultant

Be a part of a close-knit, dedicated team and an organisation committed to keeping the customer at the forefront of its priorities.ClearView Wealth Limited Life Insurer (ASX)As our business continues to grow, we are seeking experienced Claims Assessors to join our team. Your role will involve delivering a personalised and empathetic service to all Life Customers, taking charge of the efficient management and assessment of Life Claims within designated authority limits.ResponsibilitiesProviding outstanding customer service and adhering to ClearView''s Claims philosophyProactively handling a diverse range of Income Protection and Total & Permanent Disablement claimsGathering and interpreting relevant information for effective claim managementFollowing the Life Insurance Code of Practice (LICOP) and internal Service Level Agreements (SLA''s)Delivering efficient case management to support robust claims strategies and positive customer outcomesWorking seamlessly in a team environment, engaging with internal and external stakeholders, including Consulting Medical Officers (CMO) and Reinsurance partnersQualificationsRecent experience in Life Insurance claims management (essential)Previous experience in personal injury insurance, including Workers CompensationFamiliarity with relevant legislation and governing principles in Life InsuranceTertiary qualifications and/or background in Allied Health Nursing, Law, or Accounting would be preferredStrong written and verbal communication skills, capable of building rapport, displaying empathy, and managing expectations clearlyBenefitsWorkplace flexibility hybrid working model, giving you the opportunity to work from home 2 days per weekEmployee Referral Program successfully refer a friend and receive $1,000Extended Parental Leave 16 weeks paid parental leave coverAdditional Leave up to another full week of paid leaveVolunteer Day 2 days of paid leave to volunteer in the community per yearIPAC rewards extensive rewards program offering discounts and cashback deals at over 350+ retailersLinkedIn Learning over 6,000 courses and accreditations available to all staff, 24/7Reward & Recognition Program quarterly & annual awards celebrating employees and teams who are exceptional in living the ClearView valuesStaff Discounts 27.5% discount on ClearView''s life insurance product, ClearChoiceStudy Assistance financial assistance for approved learning and time off work to study and complete examsValuesIntegrity, Collaboration, Authenticity, PersistenceClearView is committed to the privacy and security of your personal information. To read our Privacy Collection Notice, visit our careers page:

Created: 2026-01-24