Case Manager Level 1

Join to apply for the Case Manager Level 1 role at Allianz Australia.At Allianz, we''re proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers.Case Manager NSW CTP Long Tail Claims CharlestownLet''s care for tomorrow, so we can create a better future together, for everyone.About The RoleBuild effective working relationships with injured customers, family members, legal providers, and medical professionals to drive successful outcomes.Determine liability and manage a portfolio of CTP claims for customers who have sustained injuries following a motor vehicle accident.Make key liability decisions and assess claims for reasonable and necessary treatment.Assess and manage injury needs, handle correspondence regarding CTP benefits, treatment, rehabilitation, and interpret medical reports.Provide timely and effective responses to customer needs and ensure accurate processing of claims.About YouExperience in a comparable industry or case management experience is desirable but not essential.Strong drive and interest in leveraging your customerfocused experience to grow a career in case management.Known for your empathetic style and customerfocused approach, allowing you to ''walk beside our customers.''Ability to handle difficult situations professionally while resolving complex issues.Ability to work collaboratively in a team environment, providing advice and guidance to other team members.A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.Benefits And PerksInclusive Culture: Join a supportive, openminded team focused on customer outcomes, bringing your authentic self to work every day!Worklife balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.Financial and Wellbeing Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Programown a piece of your employer!For more details about our benefits, visit the Allianz Careers site.About Allianz GroupAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. The foundation for this is our inclusive workplace, where people and performance both matter and nurtures a culture grounded in integrity, fairness, inclusion and trust.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.Adjustments and SupportIf you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.Seniority levelEntry levelEmployment typeFulltimeJob functionOtherIndustriesFinancial Services and InsuranceJoin us. Let''s care for tomorrow.

Created: 2026-01-24