Senior Inspector

Senior InspectorClerk Grade: 7/8 - $113,574 to $125,720 + SuperEmployment Type: Ongoing, Full-timeHybrid work arrangements,Parramatta or Gosford. Office attendance required 23 days per week.This role sits within NSW Fair Tradings, across various branches, such as Rental, Consumer, Strata & PropertyAn exciting opportunity has arisen within NSW Fair Trading for aSenior Inspector.We are looking for experienced regulatory professionals who are committed to ensuring fairness, integrity, and compliance in NSW marketplaces. You will lead and conduct inspections, investigations, and enforcement activities that uphold community trust and deliver strong consumer outcomes.Be Part of the Future of Fair TradingNSW Fair Trading is working to ensure safe marketplaces for goods,servicesand homes in NSW.At NSW Fair Trading,wevebeen on an exciting journey of transformation reimagining how we deliver for the people and communities of NSW. Through our recent organisational realignment,wevebuilt a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive.Werecreating a more modern,responsiveand risk-based Fair Trading one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata,propertyand consumer markets we serve.This next phase brings new and exciting opportunities to join us in shaping the new way where you can help design smarter regulation, improve customer experiences, and make a real difference for the people of NSW.Ifyouresomeone who:Thinks deeply about the needs of people and communitiesIs motivated by great outcomes, not just processes, andWants to be part of an organisationthatstransforming how regulation worksthentheresa place for you in our future.Join us as we build a Fair Tradingthatsfit for the future onethatscustomer-centred, evidence-driven, and proudly focused on public value.About the TeamsThis role sits within NSW Fair Tradings, across various branches, such as Rental, Consumer, Strata & Property.ForRental Branch,the role is part of the Rental Taskforce whichsits within theCompliance and Resolution Directorate.The teamsobjectiveis to prevent, detect, and respond to breaches of rental laws through effective and efficient inspections, investigations, compliance, and enforcement actions.The team works collaboratively to uphold rental laws, proactively manage risks, and protect the rights of tenants and landlords across NSW.The role of Senior Inspector may requiresupervision of a small team of Inspectors and reports to a Principal Inspector.For theStrata & PropertyBranch,the role is part of theStrata & PropertyServices Commission.The Commissionsobjectiveis to safeguard the integrity of strata and property services by conducting effective inspections, deliveringtimelyand targeted interventions, and undertaking robust prosecutions where breaches occur. The team works proactively to ensure compliance with relevant laws, mitigate risks across the sector, and uphold the rights and responsibilities of all participants in NSWs strata and property services industry.For theConsumer Branch,you will join ateam of20 inspectors undertakingcompliancework that relates to product safety,Australian ConsumerLaw, the motor industry,including dealers, repairers and recyclers, charitablefundraisingand otherlaws.Therole of Senior Inspectorrequires supervision of a small team ofInspectors and reports to a Principal Inspector.Theobjectiveof the team is toproactively improve thecompliance of traderswith relevant laws, reduceconsumer detrimentandinvestigatenon-complex matters, takingappropriate enforcementaction, when needed.About the RoleConduct and lead inspections, audits, and investigations into potential breaches of legislation.Collect, analyse, and manage evidence to supportand takea range ofenforcementtoolsand compliance outcomes.Prepare reports, notices, and recommendations based on investigative findings.Mentor and support junior inspectors and colleagues to build operational capability.Engagewithconsumers,real estateagentsand tradersto promote understanding ofFair Tradingregulations.To be successful in this role you will have:Investigative skills experience conducting inspections, audits, or investigations in a regulatory or compliance environment.Legislative understanding ability to interpret and apply relevant legislation and policy.Communication strong written and verbal skills to convey complex findings clearly.Decision-making sound judgement and ability to assess risk and evidence effectively.Leadership supportive and professional approach to guiding others and fostering a positive team culture.Essential criteriaDemonstrated experience in compliance, enforcement, or investigation.Certificate IV in Government Investigations (or equivalent/willingness to obtain).Current NSW Drivers Licence and ability to travel for field operations.For recruitment related enquiries please contactJessica LoveviaSalary Grade 7/8, with the base salary for this role starting at $113574 base plus superannuationClick Here to access the Role Description. For enquiries relating to recruitment please contact Jessica Love via .Visit the Capability Application Toolto prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Closing Date: Monday 23rd March 2026 (9:59am)Careers at Department of Customer ServiceA career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.You can view our full diversity and inclusion statement here.We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or 02 9494 8351.For more information, please visitInformation on some of the different types of disabilities Information on adjustments available for the recruitment process

Created: 2026-03-12