Services Sales Excellence Lead

ResponsibilitiesResponsibilities include executing across the Customer Success services portfolio and generating insights to illustrate strategic results, address obstacles, and support executive feedback for Offers, Execution, Enablement, and more. Collaborate with EMEA Services Sales leaders, CSU Leaders, Finance leaders, Sales Excellence Roles, CSU Executives, and Core teams to enforce sales process discipline and manage change within the Asia Time Zone. Utilize standard tools and metrics (e.g., VTB/F, MoM/Y growth, Partner attach, etc.) to improve financial, solution area, and cross-segment success indicators. Drive MCEM sales stage coverage and coaching across roles to enable Renewal and Mid-term sales execution and effectiveness. Promote adoption of CE&S execution initiatives (e.g., Job 2 for Unified, T-Minus, Customer Journey) to facilitate best practice sharing among leaders, managers, and sellers.Business Health and Management - Partner with leaders to prioritize pipeline management and accelerate revenue reliability, growth, and accuracyaligned with MCEM standards, IAP Excellence (Pipe, Usage, Top of Funnel, ECIF, and Migrations), and AI motions. Generate reports and leverage data-driven insights to inform decision-making by analyzing data, identifying performance gaps, and crafting compelling narratives for executive stakeholders.One Sales Execution - Drive and guide consistent Sales Excellence discipline, governance, and partner insights within and across Enterprise, CSU, SME&C, and roles in a unified approach. Steer towards quarterly activations on pipeline, top of funnel, and usage, leveraging the power of IAP, MCEM, and consistent RoB.Sales Execution Transformation and Efficiency - Land emerging/updated sales strategies, processes, and objectives to drive sustainable growth and improved sales performance. Enable a simplified ROB structure and translate insights into outcomes.Agile Planning Engagement - Support execution of ongoing planning activities in partnership with segment, accounts, and operational leadership. Drive account planning with enhanced SEL guidance and enabled Go-to-Market motions.QualificationsMinimum Required Qualifications:8+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field, or equivalent experience.Proven experience in Sales Enablement and Operations, with success in designing and executing sales enablement strategies, managing sales operations, and aligning cross-functional stakeholders to drive sales productivity and process improvement.Strong analytical and data management skills, with proficiency in Excel, PowerBI, or other sales analytics tools to support data-driven decision-making.Exceptional communication and presentation skills, with experience influencing senior leadership, leading strategic conversations, and representing sales initiatives at high levels.Preferred Qualifications:5+ years experience using data to drive business outcomes or inform decisions.5+ years experience managing stakeholder, client, or customer relationships.Bachelor''s Degree in a related field.5+ years managing projects, including planning, timelines, tracking, and change management experience.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration without regard to various protected characteristics. For accommodations, please send a request via the Accommodation request form. Benefits and perks may vary depending on employment nature and location. #J-18808-Ljbffr

Created: 2025-07-03