E-Shipping & Pricing Executive

Join us at Hillebrand Gori a company of DHL Global ForwardingAre you passionate about shipping, beverages, innovation and exceptional customer service? Hillebrand Gori is the beer, wine, and spirits logistics powerhouse of the DHL Group. We go beyond moving containers, we connect people with products they love.With a global reach across the Americas, Asia Pacific, Europe and Middle East & Africa, we are one of the most renowned beverage logistics companies in the world. Start your career with our amazing team Learn more about us: Hillebrand Gori is looking for an E-Shipping & Pricing ExecutivePosition SummaryReporting to the Head of Cased Goods Sales, you will be required to develop our E-Shipping function.You will play a pivotal role in supporting the Hillebrand Gori sales function, through improved customer relationships and the production of accurate and timely quotations to our Import/ Export customer base.This position requires a high level of organization, attention to detail and collaboration with your team and wider business to always ensure best outcomes.You will also be liaising with the Hillebrand Gori local and global network to ensure that you are always providing an excellent level of customer service.Key ResponsibilitiesInside sales Manage relationships and information requests from existing and/or potential customers via email, phone, and online chat Develop services provided to customers to improve their satisfaction. This includes regular face to face visits to customers as well.Provide our customers with solutions for transporting their BWS at the fastest and most competitive price possible Negotiate with our partners and suppliers to get the best possible service at the fairest priceCommunicate and participate in the development of our platform by analyzing customer feedback and observations.Handle complaints and follow up on post-sales procedures until their resolution.Guide customers in navigating and utilizing our portal and propose solutions that meet their needs based on an analysis of their requirements.Air, sea or road freight transport operations Support a portfolio of customers Customer advice and proactive problem solvingHandle the creation of offers, track customer shipments, transfer/create import/export documents.Organizing airfreight, sea freight and last mile deliveries Develop new routes to and from APAC to expand the range of services offered to Hillebrand Gori E-Shipping customers and cater for small quantities deliveries for businesses and private individuals.Build a consolidated service to APAC by sea and air from the countries where Hillebrand Gori E-Shipping will be established.Identify local partners to handle import customs operations, use of import licenses when needed, deconsolidation and last-mile door delivery Sales and Operations coordinatorPricingProduce and maintain accurate quotations to the customer in a timely mannerProviding internal buy/sell rates to IHO''s and agents in the networkManage the CRM system ensuring relevant opportunities are actioned accordinglyProcure rates and services from local transport companies and other service providersMaintain various internal and external pricing tariffsLiaise and support Outdoor Sales ExecutivesYour skills: Attention to detail, and excellent organizational skillsResponsive, able to solve problems quickly and make appropriate decisions.Professional, proactive attitude and initiative with attention to detail and excellent organizational qualities.Computer proficiency Good interpersonal skills/diplomacy and friendlinessEnjoy working in a busy, demanding and fast-paced environment, while maintaining composure.Excellent communication skills.Basics of international trade (Incoterms)Your personal qualities: Ability to listen and empathize Conscientious and thorough Self-motivated Strong sense of hospitality and service

Created: 2026-02-18