Field Chief Technology Officer

The Field CTO role at Mimecast is a pivotal executive position that unites product strategy, customer engagement, and thought leadership to support Mimecasts growth objectives. The FCTO serves as the most senior, field-facing technical leader, bridging the gap between customers, partners, and internal teams (specifically engineering, product, product marketing and GTM ) while championing Mimecasts vision, supporting the strategic intent of both the customer and Mimecast, and overall representing the Voice of the Customer internally, while representing the voice of Mimecast externally. To clarify the distinctions between the Regional and Global FCTO roles, both positions are vital to Mimecasts success in delivering thought leadership, fostering customer relationships, and driving cybersecurity strategy. However, the Global FCTO has a broader scope, greater strategic influence, and a more significant market impact.This role provides a significantly larger platform to influence the market, representing Mimecast at the highest levels of the industry and addressing challenges that extend beyond regional boundaries.Field CTO Role PurposeSupport strategic technical needs internally and externally, per region or theatre, with strong cross-theatre alignmentAct as the Voice of the Customer within Mimecast, ensuring customer priorities are integrated into product planning and GTM (go-to-market) strategiesBuild cross-industry relationships with both friendly and unfriendly vendors orcompetitors, analysts and thought leaders to represent and challenge cybersecurity thought leadershipBring to GRC/Legal and Products visibility regional legislation, policy discussions and regulatory changes as it impacts Mimecasts GTM approach, strategy or as input into prioritization processesWhat You''ll DoThe responsibilities of the Field CTO can be grouped into three key focus areas:Product & TechnologyHighlight, emphasize and provide context of customer needs with MimecastsProduct And Engineering TeamsInfluence product roadmaps and/or prioritizations based on real-worldcustomer feedback, competitive approaches and market trends.Act as a proxy for product leaders in strategic discussions and engagements.Assess prevalent customer-driven technical opportunities and challenges to support product strategies:Validate minimum viable products (MVPs) with customers to avoid the gapbetween product MVP and customer MVP.Provide insights on product integration, innovation, and technical ecosystempartnerships.Represent both the customer and Mimecast technical vision in cross-functional collaborations:Align product messaging with customer pain points, industry benchmarks andM&A activities.Customer & Partner Engagement Build strong relationships with customer executives, such as CIOs, CTOs, CISOs to align Mimecasts solutions with their long-term objectives. Act as a trusted advisor to customers in strategic discussions, including digital transformation and proactive identification of emerging trends.Support opportunities for technical closure by partnering with sales and GTM teams to find alignment (win/ save activities):Provide situational problem-solving and strategic product recommendations.Support high-revenue sales opportunities by offering technical insights andcoaching sales engineers.Address negative customer experiences while maintaining long-term trust andsatisfaction.Actively work with and engage technical partner leadership to both drive additional Mimecast revenue, but also to share competitive intelligence with Product in order to deliver more partner-friendly solutions.Marketing & Thought Leadership Represent Mimecast at industry events, executive roundtables, and externalCustomer-driven ForumsDeliver keynote presentations, participate in panel discussions, and act asbrand ambassadors.Publish thought leadership content such as blogs, articles, and white papers.Collaborate with marketing teams to refine product messaging and develop strategicenablement materials to include crisis management responses.Partner with GTM teams to enhance customer education and engagement:Host webinars, press events, and executive briefings to amplify Mimecastsmarket presence, as neededThe Field CTO at Mimecast is a strategic and technical leader who plays a critical role in driving growth, enhancing customer relationships, and ensuring Mimecast remains at the forefront of the cybersecurity industry. By combining product expertise, CISO experience, customer empathy, and thought leadership, the FCTO helps to bridge the gap between Mimecasts internal teams and its customers, ensuring a unified strategy for sustained success.DEI StatementCybersecurity is a community effort. Thats why were committed to building an inclusive, diverse community that celebrates and welcomes everyone unless theyre a cybercriminal, of course.Were proud to be an Equal Opportunity and Affirmative Action Employer, and wed encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic wont affect your application.Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesIT Services and IT Consulting, Software Development, and Computer and Network SecurityReferrals increase your chances of interviewing at Mimecast by 2xGet notified about new Chief Technology Officer jobs in Sydney, New South Wales, Australia.Sydney, New South Wales, Australia 1 day agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 4 weeks agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 14 hours agoSenior Full Stack Engineer (Python, React, Next.js) - Agentic AI StartupMascot, New South Wales, Australia A$180,000 - A$280,000 3 days agoSydney, New South Wales, Australia 2 weeks agoVice President, Product Management & Client Services, Wealth Management Solutions (Australia)Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 5 days agoSenior Vice President - Human Resources (OSEA)Sydney, New South Wales, Australia 1 month agoSecurities Services Operations - Business Manager - Vice PresidentWere unlocking community knowledge in a new way. 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Created: 2025-07-06