Integration Lead

Work options: HybridWe are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.Who are we? Humanforce''s vision is to make work easier and life better for frontline and flexible workforces.Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centered, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Talent, Payroll, and Wellbeing.Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the worlds talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.AI at HumanforceAt Humanforce, we''re not experimenting at the edges of AI; we''re redesigning the core of how we operate. We see AI as a fundamental shift, not an incremental improvement, and we''re deliberately moving toward becoming an AI-native organisation. That means rethinking how work gets done end-to-end, how we build our products, make decisions, serve customers, and scale impact. We''re not layering AI onto old ways of working, we''re redefining and reimagining our processes, tools, and team structures to take full advantage of what AI makes possible.This is a moment of real change. We''re moving fast, learning in real time, and challenging assumptions about roles, workflows, and productivity. If you''re motivated by transformation, not optimisation, and want to help shape how a global tech company operates in an AI-first future, Humanforce is the place to do it.Who You AreThe Integration Lead is a key role in supporting customers with their integration needs throughout their Humanforce Implementation and beyond. This role focuses on leading the team of customer Integration Specialists who build, deliver, and support custom integrations. This is a hands-on role that both leads the team and delivers work to customers.What You Will DoAct as the team lead for our distributed team of integration specialists. Work closely with Project Managers, Product consultants, Professional Services leadership and customers Take the lead in scoping and estimating customer integration services. Maintain clear and effective communication across internal teams and customers. Contribute to scalable processes and tools to support the customer integration team''s evolution. Gain exposure to middleware, APIs, and integration practices. Triage and resolve integration-related issues logged with Humanforce Support. What You''ll NeedExperience leading small teams of technical experts. Exposure to HCM, Workforce Management, or Payroll systems. Expert understanding of REST APIs, JSON, and integration concepts. Familiarity with middleware platforms (e.g., Zapier, Microsoft Power Automate, Boomi). Understanding of authentication standards (e.g., OAuth2, SAML). Scripting skills in JavaScript, TypeScript, Python, or similar. Strong communication and collaboration skills across technical and non-technical teams. Problem-solving ability and a customer-first mindset, with empathy for business challenges. Confidence in communicating technical and business concepts to diverse audiences. Ability to stay calm and apply critical thinking in high-pressure situations. Eagerness to learn new tools, platforms, and integration practices. Our values We are bold We are all in We are customer obsessed We do what we say We are good humans Our approach to flexibility We are passionate about people making their own decisions about where and when they work. Our hybrid model of minimum three days a week of in office moments supports flexibility tailored to individual and team needs, empowering people to achieve their career and personal goals.BenefitsA truly flexible workplace through our approach The opportunity to be part of a fast-growing global tech company A focus on learning and development through Humanforce HR A generous talent referral program know great people, be rewarded 12 weeks paid parental leave for primary careers, 4 weeks for secondary 4 extra days leave to focus on your wellbeing Contemporary and practical Employee Assistance Program A cool reward and recognition program shout to your colleagues and earn points to spend Access to our own financial wellbeing platform Thrive including earned wage access, tools to budget and save, perks and cashback across 100s of Australian retailers Fun, collaborative culture with passionate people A workplace where you can genuinely improve the world of work We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.

Created: 2026-02-11