Quality Management

Moffatt & Nichol specializes in large complex waterfront infrastructure projects and is recognized as one of the worldwide leaders in this field. We are actively looking for a Quality Management & Systems Specialist to join our team. As part of the Quality Management Group, the Quality Management & Systems Specialist provides global support to staff, ensuring the company''s quality management policies, standards, and procedures (QMS) are understood, implemented, maintained, and improved. The role collaborates with the Director, Quality and Management Systems to monitor, measure, and evaluate company-wide quality performance and drive continual improvement. This includes developing, implementing, and maintaining the QMS to ensure compliance with industry standards and regulations, evaluating existing processes, identifying areas for improvement, and ensuring products and services meet established quality standards and client expectations.About Moffatt & Nichol:Moffatt & Nichol is a leading infrastructure advisor specialising in the planning and design of facilities that shape and serve our coastlines. Reflecting Moffatt & Nichol''s commitment to design innovation since 1945, Engineering News-Record (ENR) has ranked the company No. 1 design firm for Marine and Port Facilities in the United States and No. 7 internationally.Moffatt & Nichol''s professional staff includes engineers, planners, scientists, and architects who serve our global client base from offices in Europe, the Americas, the Middle East and Asia Pacific. The firm provides clients worldwide with customised service and a level of excellence that have become the firm''s hallmark in three primary practise areascoastal, environmental, and water resources; ports and harbours; and transportation, bridges, and rail.Duties and responsibilities:Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.Responsible for the implementation, compliance and continual improvement of the ISO standards required by the organization in the service segment as determined by company policiesCollaborate on the development of internal audit plans, conduct internal quality audits and collaborates with business unit leaders and staff to develop action plans and address audit findingsCollaborate on the development and analysis of statistical measurements of internal audits, KPIs, and regulatory complianceCollaborate with cross-functional teams to implement improvements based on audit findingsIdentify continual improvement initiatives, collaborate with senior management and project managers to identify related solution-based improvementsCollaborate with the Director, Quality and Management Systems and Contribute to the development of the annual plan for company-wide quality management and improvement objectives, performance, communications, and improvement initiativesCollaborate on the development, maintenance, and improvement of QMS and EMS documentationContribute to the development and delivery of quality training and orientation sessionsOversee and verify compliance with organizational standards for quality, safety, occupational health, and the environmentPerform alignment reviews to ensure information is consistent throughout the QMS/EMS and meets ISO requirementsAssist in data collection, evaluation, analysis and reporting related to M&N business context and risk, interested parties'' feedback, client satisfaction and company-wide quality management and improvement performanceOther duties:Please note this job posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Qualifications:Bachelors'' degree in engineering or a related technical field10+ years of experience working with ISO management systems in a professional service organizationProficiency in internal auditing of quality management systems and environmental management systemsLead Auditor Certification in ISO 9001:2015 and ISO 14001:2015Excellent collaboration, communication, interpersonal, decision-making, problem-solving, and organizational skillsAbility to work under pressure, initiative, teamwork, and structured problem-solving skillsExcellent organizational and time management skills, with a focus on multitasking and proactive actionEffective external leadership skills including effectively interacting with clients, regulators, project managers, and employees at all levels of the organizationStrong verbal and written communications skills when interacting with others, with the ability to express intricate ideas effectively and professionally to an engineering and non-engineering audienceSelf-driven with minimal supervision, attention to detail, and problem-solving skillsAbility to work independently to provide guidance and leadership to mid-level to senior level team or project members, with strict adherence to QA/QCProficiency in technical writing, office automation and communication software, technology, math principles, predictive models, and toolsAdvanced proficiency in Microsoft Office applications including MS Word, Excel, Power Point, Visio, Outlook and Adobe ApplicationsExperience with providing critical review for documents and preparing technical deliverables with a high degree of complexityAdaptability and flexibility to work in a variety of time zones to meet business needs and ability to prioritize responsibilities and quickly adapt to change in a fast-paced work environmentExcellence in documentation and record controlExcellent interpersonal and professional communication skills, fluency in English and Spanish beneficialAbility to focus and adjust priorities to best impact quality metricsAbility to identify, prioritize, and implement actions to continuously improve operations and systems to manage business risksProficiency in Global Quality standardsAbility to think strategically and lead with positive influenceExcellent creativity and problem-solving techniques to implement critical quality assurance strategies and processesExperience auditing Quality Management Systems and Environmental Management SystemsAbility to analyze audit findings, identify areas for improvement, carry out root cause analysisProven skills in strategic planning, design of quality objectives and key performance indicators systemAll new hires will be required to successfully complete and pass a pre-employment (post offer) background check in compliance with NIST Working conditions:Sedentary for prolonged period of time, interact with clients, and travel occasionally.Moffatt & Nichol''s EEO Statement:As a global business, Moffatt & Nichol relies on diversity of culture and thought to deliver on our goal of Creative People, Practical Solutions serving our client needs, and ensures nondiscrimination in all activities in accordance with The Equality Act 2010. Applicants must have the legal right to work in the UK. Visa sponsorship may be considered for exceptional candidates. We are committed to creating an inclusive workplace. If you require any adjustments during the recruitment process, please let us know. We draw from the world''s best and brightest, regardless of geographic, cultural, or institutional background. This approach enables us to better understand and serve our clients, foster innovation, and create a rich, collaborative work environment. Moffatt & Nichol is proud to be an Equal Employment Opportunity / Federal Contractor desiring priority referrals of all protected veterans for job openings.

Created: 2026-02-11