Administration Coordinator

AboutusWith over55 years of experience, New Horizons is a leading provider of disability, agedcare, and community support services, committed to empowering individuals tolive their best lives.Whywork with usAbove award pay and great benefitsYour workmatters. And so does your pay. At New Horizons, enjoy above-award pay, penaltyrates, and salary packaging options that can increase your take home pay by upto $15,900Plus, get access to novated leasing, paid parental leave, andfor full-time employees, RDOs.Grow with usDid youknow our CEO Luke Buckley started out as a support worker with us, 15 yearsago?That''sproof your career can go anywhere here. We invest in yourfuture with ongoing training and mentoring, clear career advancement pathways,opportunities to specialise in aged care and disability support, and a rewardsand recognition program that celebrates your wins.Perksfor your wellbeingOn top ofmeaningful work,you''llenjoy extras like Fitness Passport and ourconfidential Employee Assistance Program, giving you access to fitness,counselling, and wellbeing support when you need it.Work your wayAt NewHorizons,you''llget flexible scheduling and work arrangements thatsupport a healthy work-life balance. You can alsopurchaseextraannual leave, and if you work 10 weekends a year,you''llenjoyanadditionalweek of leave on top.A supportive communityJoin acollaborative and respectful team, where diversity is celebrated and everyindividual is valued. Build meaningful relationships with clients and theirfamilies, fostering belonging and making a real difference in thecommunity.Strong leadershipAt NewHorizons,you''llbe backed by experienced leaders who put yoursuccess and well-being first. With tailored coaching andmentoring,you''llhave the support you need to grow andthrive.About therole:As the headspace Administration Coordinator, you will be thefirst point of contact for young people, families, and visitors. You''ll providefriendly, professional administrative support that helps the centre runsmoothly and ensures customers feel welcomed and supported.Your responsibilities:Provide warm, professional, youth-friendly customer service to young people, families, and visitors.Manage appointment scheduling and support the daily flow of the centre.Assist and guide the Receptionist, delegating tasks when needed.Support GP clinics with stock orders, processes, and admin functions.Maintain accurate records, files, and documentation in line with requirements.Work with the Practice Manager to coordinate billing processes.Stay compliant with organisational policies and participate in meetings and training.Support distressed customers and families while managing competing priorities calmly.About youMinimum Certificate III in Administration2+ years of administration experience.Confident using Microsoft Office and customer record systems.Excellent organisational skills with the ability to manage competing priorities.Strong communication skills and the ability to make people feel welcome and supported.Reliable, proactive, and committed to delivering high-quality customer experiences.Pre-employment Checks:Current Police Check ( Issued within the last 3 months)Current NSWDriversLicenseNDIS Worker Check (or willingness to obtain)NSW WWCC (or willingness to obtain)How to Apply:To register your interest,please click ''Apply Now'' and let us have your resume and cover letter outliningyour suitability for the role.If you haveany questions about this role or would like to discuss any reasonableadjustment you mayrequirethroughout the recruitment process, orrequire alternative method ofsubmittingyour application, pleaseemailIMPORTANT:New Horizons is an equal Opportunity Employer, and ourpeoplerepresentthe community which we serve. We invite all theapplicants to apply, including First Nations People, and people from diversesocial, cultural and gender backgrounds.NewHorizons acknowledges all Aboriginal and Torres Strait Islander peoples as thetraditional custodians of the land.Due to the high volume of applications, only candidatesshortlisted for interview will be contacted.

Created: 2026-02-19