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Technical Customer Support Representative

Stryker Group - Sydney, Australia

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Job Description

Join a global healthcare leader and play a hands-on role in supporting life-changing technology.At Stryker, were driven to make healthcare better. As one of the worlds leading medical technology companies, we help improve patient outcomes with cutting-edge equipment and dedicated service. If youre detail-oriented, solutions-focused, and love supporting both people and processesthis is the opportunity for you.As a fixed term Technical Customer Support Representative, youll provide critical behind-the-scenes support for our sales team and hospital partners. Your focus will be on email-based communication and logisticsensuring our medical equipment is set up, tracked, and maintained for hospital demos and trials. Youll be the organiser who makes sure everything runs smoothly, on time, every time.What Youll DoManage email enquiries from sales reps and hospital staff around demo equipment needsCoordinate the scheduling, delivery, and pickup of demo kits and loan equipmentTrack inventory and ensure equipment is clean, functional, and availableLiaise with internal teams to resolve issues and ensure timely supportMaintain accurate records and help streamline processesWhat Were Looking ForStrong written communication and attention to detailOrganised, proactive, and comfortable managing multiple requests at onceTech-savvy with a customer-first mindsetEnjoys working behind the scenes to support a teams successFull Australian working rights and availability for full-time onsite workWhy Join Stryker?Clear pathways for training, development, and career progressionExcellent benefits including health, insurance, and wellness perksPaid parental leave and volunteer daysOnsite gym and supportive leadershipBe part of a collaborative, high-performing global teamHow to ApplyInclude a few short lines at the top of your CV answering:Why do you want to become a Technical Customer Support Representative at Stryker?If youre ready to make a difference behind the scenesapply now and help us deliver healthcare solutions that matter. #J-18808-Ljbffr

Created: 2025-06-29

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