Senior Experience Designer

Join to apply for the Senior Experience Designer role at Akcelo Were a new-breed agency designed for the experience era. Our teams connect creativity, technology, and design to build experiences that people love, and that help brands grow. Were looking for a Senior Experience Designer to join our team (Melbourne or Sydney) for a 12-month fixedterm contract. Youll be leading experience design across a range of clients and projects from digital products and services to brand and retail experiences, shaping strategy and delivering humancentred work that moves people and brands forward. What Youll Do (Day to Day) Lead and deliver endtoend experience design across complex digital, service, and brand touchpoints. Own the design approach from discovery and framing through to delivery and optimisation. Conduct and synthesize research and testing to uncover user needs, pain points, and opportunities. Translate insight into artefacts like journey maps, service blueprints, user flows, wireframes, and prototypes. Facilitate codesign and stakeholder workshops, driving alignment and clarity across disciplines. Mentor and guide midweight and junior designers, uplifting the craft and strategic thinking of the broader team. Partner with creative, strategy, and technology leads to shape integrated, experienceled solutions. Champion design systems, accessibility, and best practice, ensuring our experiences are usable, inclusive, and delightful. Present confidently to clients, helping them connect design thinking with business and customer outcomes. What You Bring 5+ years experience in experience, service, or product design across agency, consultancy, or inhouse environments. Proven ability to lead projects and teams, managing client relationships and delivery outcomes.-row> Strong research and synthesis skills, translating insights into actionable design strategies. Advanced proficiency in Figma, Miro, and related design and collaboration tools. Expertise in information architecture, prototyping, and design systems. Experience facilitating workshops and presenting to senior stakeholders. A compelling portfolio that demonstrates endtoend ownership, design impact, and team collaboration. Experience in coaching and mentoring other designers. Familiarity with CX strategy, behavioural design, or emerging tech (AI, motion, datadriven design). Exposure to agile or hybrid project delivery environments. Passion for evolving design practices and contributing to a creative culture. Who are we? Founded in 2019, Akcelo is expanding globally. We are passionate about transforming businesses through remarkable brand experiences and are guided by the following values: Genuine Unpretentious, authentic and genuinely good humans. Experimental Ditch the playbook. We make, break and build things, never fearing failure. Limitless We have no ceilings, no boxes, no limits to the potential. Imaginative We believe in magic. Creativity moves us. Sound like something that you would love to be a part of? We also offer employees benefits like Flex Fridays, gym memberships, free breakfast, regular social events, annual ski trips and more. To apply for this opportunity, hit the apply button now! Akcelo is committed to nurturing, creating and building a diverse environment. We encourage all applications from diverse backgrounds, identities, beliefs and abilities to apply for this or any role with us. #J-18808-Ljbffr

Created: 2025-11-13