Manager, Training, Reporting & Admin

Ding! Ding! Trams are the heartbeat of Melbourne come be part of our team on the largest and most iconic tram network in the world.About this opportunityWe are looking for a leader to manage Rolling Stock training, reporting, quality and administration requirements ensuring all contractual, legislative and business requirements are met. Reporting to the Manager, Rolling Stock Support Services a typical week in this role involves:Lead the development and implementation of a training strategy for the Rolling Stock directorate that is reviewed monthly with key business stakeholders, reviewing Rolling Stock capability and gap analysis.Ensure staff and contractors are fully compliant and trained as per the mandatory works training requirements.Provide leadership, direction and guidance to staff to ensure quality of service delivery.Ensure compliance and adherence with Yarra Trams policies and values.Demonstrated values-based behaviour.Ensure all contractual and business reporting obligations are met.Provide expert and timely advice to the Manager, Support Services on training, reporting and administrative issues, along with the identification of risks and opportunities.Develop training content (with SME input), resources, session plans and delivery strategy for all Rolling Stock training packages.Source and procure external training solutions, as required.Collect and analyse training feedback, allowing for continuous improvement processes, and adaptation to existing materials and processes.About youIdeally you will have:Possess tertiary/degree qualifications in a relevant business or technical discipline.Extensive experience in managing a training department and/or function.Detailed knowledge of reporting, documentation, and training systems (learning management system).Extensive experience in stakeholder management across multiple functions and implementation of training programs.Good understanding of the relevant Acts, regulations and standards that impact upon a maintenance/delivery program including OH&S, Rail Safety Regulations and Environment.Awareness and commitment to quality and risk management concepts.Sound understanding of the company management and correspondence systems.Knowledge and understanding of training requirements in a Rolling Stock and/or engineering environment.Demonstrable knowledge of the Victorian Rail Safety accreditation processes and requirements, Transport Act, and Occupational Health & Safety Act.Experience in the use of data recording and training record keeping practices and software.Knowledge of training software packages and their operation, and understanding of computer-based learning and e-learning methodologies.Experience in working with subject-matter-experts or content specialists to plan and design the structure of a course to achieve learning objectives with a client-focused approach.Understanding of the principles of continuous improvement as applied in a training environment - identify, standardise, simplify, and formalise.Well-developed interpersonal skills, emotional intelligence and ability to perform well and maintain composure under pressure.Strong communication skills to deal effectively with internal and external stakeholders.Review and implement updates to quality training course materials, assessment tools, and supporting procedural materials.We really do want you to bring your whole self to work. Theres no such thing as the perfect candidate, so if you think you have what it takes, but don''t necessarily meet every single point on the list below, please still get in touch. We''d love to have a chat and see if you could be a great fit.Why Yarra Trams?If you choose to work with us, you will be joining a team of passionate professionals dedicated to the delivery and improvement of Melbournes biggest icon! Additionally, you will receive:A Free travel pass for Victorias Public Transport NetworkCompetitive salary and great conditionsProfessional DevelopmentA commitment to your health and wellbeing including free flu vax, discounted gym membership, and access to our Employee assistance program (EAP)Paid Parental leave and paid superannuation for primary caregiversAbout Yarra TramsOur passengers, community, people, and operations are the four foundational pillars of our organisation, which help us to continuously improve and deliver safer, better, and more efficient tram services across Melbourne.As the proud operator of the world''s largest tram network and integral part of Melbourne''s transport network, Keolis Downer is committed to moving Melbourne forward by delivering solutions for better tram journeys.We are dedicated to caring for each other, our passengers, and our communities. Yarra Trams is an equal opportunity employer that values diversity across our teams. In support of our Diversity & Inclusion Strategy, we encourage candidates with a disability, of all ages and people of Aboriginal & Torres Strait Islander heritage to apply.Please note, our selection process will include pre-employment checks, including police check and pre-employment medical check. Yarra Trams employees are required to adhere to Yarra Trams Policies and Procedures such as, but not limited to, Health and Safety Policy, Equal Employment Opportunity & Workplace Bullying Policy, Drug and Alcohol Management Program Policy (including drug and alcohol testing programs). Additionally, all workers are required to be fully vaccinated against COVID-19 (two doses) unless they have a legitimate and lawful exemption. Evidence of your COVID-19 digital vaccination or exemption certificate will be required.If you would like further details about an advertised role, or if you require an adjustment in the application process, or any other information in alternate formats please email careers@yarratrams.com.au or call 1800 800 007. #J-18808-Ljbffr

Created: 2024-10-26