Job Title

Technical Support Launch Intern page is loaded Technical Support Launch Intern Apply locations Australia - Sydney time type Part time posted on Posted Yesterday job requisition id R18195 #WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. Were looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight. About The Role: As a Technical Support Intern at CrowdStrike, youll make a difference in global security by protecting organisations against the most advanced attackers in the world. This opportunity bridges the gap between cutting-edge technology and outstanding people''s skills. Our CrowdStrike virtual security operations centre offers opportunities to expand your knowledge through a wide variety of experiences to help you improve your technical and interpersonal skills. What You''ll Do:You will be expected to work full time hours during the winter break, and potentially 3 days a week during the semester on on-the-job training and projects including, but not limited to: Monitoring, triaging and researching technical support and internal team requests Assisting the Technical Account Management Team in reporting and analysis Collecting feedback from internal stakeholders on process effectiveness Developing communications and digital content to engage customers Creating customer facing health checks and reports What You''ll Need: By the beginning of the internship, interns must be in the penultimate year of their Undergraduate or Masters degree (not seniors!) Preferred degrees: Bachelor or Master in IT, Computer Science, Cyber Security, Engineering, Information Systems, Data Science, Data Analytics any related field. Outstanding communication skills (written and verbal) with experience dealing with customers (retail, supermarkets, hospitality, etc.) An eagerness to learn through hands-on experience and collaborative projects specific to your internship field Strong problem-solving skills Scripting or cybersecurity background Although CrowdStrike is a primarily remote company, collaboration is intrinsic to the success of our mission. Therefore, the strongest applicants will be those who can communicate effectively and frequently, and work well with fellow interns and employees. Bonus Points: Experience with a data analytics or business intelligence platform #LI-CM1 We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve. CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. About Us CrowdStrike was founded in 2011 to fix a fundamental problem: The sophisticated attacks that were forcing the worlds leading businesses into the headlines could not be solved with existing malware-based defenses. Founder George Kurtz realized that a brand new approach was needed one that combines the most advanced endpoint protection with expert intelligence to pinpoint the adversaries perpetrating the attacks, not just the malware. #J-18808-Ljbffr