Job Title

Medisca is a global corporation with locations throughout North America, Australia, and Europe, that contributes to healthcare by leveraging strong partnerships that deliver customized solutions with an unwavering commitment to quality and innovation. Backed by 30+ years and a strong foundation in pharmaceutical compounding, Medisca is a business-to-business company that delivers comprehensive offerings by providing value, consistency, responsiveness, and loyalty. From pharmaceutical compounding products and services, to supply chain solutions, mixing technology manufacturing, analytical testing, IP licensing, to education services and more Medisca delivers extensive solutions that leverages a strong network of partners committed to deeply caring about people. As Partners in Wellness, Medisca offers an unfailing devotion to improving lives, across a multitude of needs and across a multitude of people.The Assistant Operations Manager will work closely with the Operations Manager to oversee and optimize daily operations, ensuring efficiency, quality, and compliance with organizational standards. The Assistant Operations Manager will be responsible for supporting various aspects of operations management, including team leadership, process improvement, inventory management, and vendor relations to drive operational excellence.Responsibilities & Duties:Facility ManagementAssist the Operations Manager in overseeing day-to-day operations, including managing staff, processes, and resources.Collaborate with the Operations Manager to develop and implement operational strategies, policies, and procedures to optimize efficiency and productivity.Support in recruiting, training, and supervising operational staff, ensuring that they are well-equipped to perform their duties effectively.Monitor and analyze operational performance metrics, identify areas for improvement, and implement solutions to enhance operational efficiency and quality.Assist in the development and management of operational budgets, ensuring cost-effective utilization of resources and adherence to financial targets.Coordinate with other departments, such as sales, marketing, and logistics, to ensure seamless integration of operations with overall business objectives.Oversee inventory management processes, including monitoring stock levels, conducting regular audits, and implementing inventory control measures to minimize loss and optimize inventory turnover.Ensure compliance with company policies, industry regulations, and health and safety standards in all operational activities.Address operational issues and customer concerns in a timely and professional manner, striving to achieve high levels of customer satisfaction.Foster a positive work environment that encourages teamwork, collaboration, and continuous improvement among operational staff.Assist in ensuring adherence to all quality standards and safety regulations.Work closely with the quality team to ensure quality standards are met and complete training utilising the Quality Management System (QMS).Ensure warehouse activities are carried out as per Standard Operating Procedures (SOPs) and warehouse adheres to cGMP regulations.Ensure warehouse safety, cleanliness, and working condition standards are met.Assist management with the hosting and preparation of audits to meet regulatory needs.Ensure adherence to WHS procedures and action WHS reporting, including workplace incident reporting.Assist with managing performance and employee development.Hold regular communications with team members to establish goals and action plans.Train and mentor warehouse staff towards superior performance and career development.Liaise with other departments to ensure delivery schedules and deadlines are met.Skills, knowledge and abilities:College or post secondary education preferred.8+ years supervisory experience leading people in a warehouse environment required.Knowledge of Occupational Safety and Health Administration (OSHA) regulations an asset.Forklift Licence is essential.Demonstrated experience working with a WMS system and RF scanning guns.Dangerous Goods shipping certification an asset.Lifting of materials (boxes, drums, bags) up to 25kg, whilst following workplace health and safety regulations.Wearing of PPE in the warehouse lab coats and masks, and in the production rooms gloves, hairnets, coveralls, etc.Intermediate knowledge of Microsoft Office (Word, Outlook, Excel, and PowerPoint) required.About you:Excellent communication skills; fluent English (oral and written) and strong listening skills.Strong leader and people manager, excellent coordination & time management skills and the ability to coach others.Good understanding of warehouse best practice principals.Strong attention to detail.Must be able to work under pressure, use initiative, and multitask to ensure client satisfaction.Have a hands on approach to meeting objectives.Strong work ethic, proactive, energetic, and solution orientated.Collaborative team player who understanding the benefits of a strong team culture.Strong appetite for learning and professional development.Experience in the pharmaceutical industry and or/cGMP considered an asset.Experience dealing with quality management software considered an asset.Whats in it for youWe invest time and resources into making sure Medisca is as good as the people we hire.Work/Life Balance PTO, vacation policy and paid statutory holidaysInvest in your health Group Benefit plan and health savings accountYour Future is Bright Opportunities to learn and grow within MediscaSave for your Future Medisca contributes to a 401k plan when you invest in the planHelp us grow Employee Referral ProgramWe like to have fun company events throughout the yearFull time positions - 40 hour work weekYour safety is important Medisca provides an allocation to purchase safety shoesWe thank all applicants for their interest; however, only candidates to be interviewed will be contacted. #J-18808-Ljbffr