Job Title

Purple Support is seeking a Service Delivery Coordinator to join our team of coordinators to lead the service delivery for our participants based in Darwin. The role involves working with clients and coordinating services for clients to meet their goals and aspirations. This includes managing, planning, monitoring, reporting, and reviewing service delivery for clients. The role requires an excellent custom/ person-centered focus and to maintain positive team environments between clients, Disability Support Workers, and administration teams. It actively works with various Support Coordinators, internally and externally, regarding the intake of further clients. Provide strategic and operational advice to the Service Delivery Manager and Leadership Team. Develop business capability and capacity to deliver prioritised services or outcomes through effective program and project management. Manage tracking and reporting for priority areas, programs, obligations, and management requirements. Innovate value creation activities, performance, growth, and development of Purple Support workforce solutions. Create and maintain effective and influential relationships across different internal teams and with external stakeholders with people and communities from different cultural and linguistic backgrounds. Inject a positive work culture by supporting and promoting positive behaviours and processes that encourage professional and responsive interactions within and between teams and work groups. Drive and implement business improvement relevant to Purple Support''s business needs. Continuously improve participants'' services to better meet their needs and create operational and service delivery efficiencies and improve quality standards. Assist in the acquisition of new properties, including inspection visits, lease details, furnishing, and WHS, including conducting risk assessments. Develop and maintain operational and administrative systems, procedures, and processes to support effective management of all areas of service delivery. A certificate in Individual Support, Disability, Mental Health, or a similar relevant qualification is essential,or substantial relevant experience working in a team leader or supervisor role in the Disability sector is a must. Demonstrated experience working in an Aboriginal community/health/disability service and demonstrated ability to work with Aboriginal Australians in the provision of these services is essential. Demonstrated in-depth understanding of and experience in utilising a range of community-based supports to achieve participant goals within a framework of person-centered practice is essential. Demonstrated understanding of the National Disability Insurance Scheme and how it is applied in practice, including participant safeguards and purpose of the NDIA participant plan. Demonstrated experience managing workflows and coordinating/supervising a team is essential. Attention to detail: excellent attention to detail and written skills when communicating with others, both internally and externally Thrive working within a team environment and independently Current Drivers license NDIS Worker Screening Check Current Police Check Interested? Apply before it''s Gone To apply for this position, please email a Cover Letter (no longer than 2 pages) addressing the selection criteria outlining how your qualifications, skills and experience are relevant to this position and an up to date resume to hr@purplesupport.com.au Apply Now: First Name Last Name Email Phone One file only.2 MB limit.Allowed types: pdf, doc, docx. Resume One file only.2 MB limit.Allowed types: pdf, doc, docx. Additional Documents Maximum 10 files.2 MB limit.Allowed types: pdf, doc, docx. 100 Pt ID (Passport* Copy, Driver License) *If oversees passport visa copy will require) Current Police Check Diploma, Cert IV, and Cert III in Disability (Relevant qualification copy) Note: If you do not upload your supporting documents as requested above your application may not assess. #J-18808-Ljbffr