Job Title

Milestone is looking for a passionate, self-motivated Cyber Security Operations Manager who brings a wealth of people management, knowledge and expertise. How You Will Make an Impact: The ideal candidate comes from a technical background and is in a lead analyst position or in a hands-on managerial role. In this role, the candidate is expected to: Contribute to and conduct technical investigations spanning a broad range of case typesReview case work conducted by analystsIdentify opportunities for process improvementsMentor and coach analysts across different regions and timezonesRepresent the teams progress, metrics, and issuesThe candidate has experience building metrics and measurements to drive team improvement and presenting operational status and team growth plans across different layers of seniority.The candidate is also expected to continuously monitor adherence to SLAs and implement timely corrective actions when necessary. What You Will Need to Succeed: Hands-on experience in a global security operations center leading investigations and end-to-end incident response efforts (3-4 years of experience)Experience as a lead cyber security analyst. Working knowledge of network technologies, operating systems, log sources and investigative tools including SIEMs, EDRs, sandboxes, OSINT both open source and commercial.Experience in conducting and leading incident response and investigations related to insiders and external threats.Experience in establishing, monitoring and refining KPIs for Security OperationsExperience maturing global security operations for large and regulated organizationsAbility to present to a wide range of audiences and clearly articulate and communicate operational efforts through a data driven approachProactive in identifying operational and team-wide improvement opportunitiesExperience in coaching and mentoring cyber security analysts at various levels of experience.Good working knowledge of common threats and TTPs.Ability to articulate cyber risks and provide recommendationsExperience in establishing QA pipelines, drive team efforts to meet SLAs and improve team efficiency through playbook refinement and targeted training.Experience in building a healthy security candidate pipeline and building growth plans for analysts. #J-18808-Ljbffr