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Job Title


Content Design Lead - Design Experience


Company : Canva


Location : Sydney, New South Wales


Created : 2024-04-20


Job Type : Full Time


Job Description

Join the team redefining how the world experiences design. Hey, hello, hiya, g''day, mabuhay, kia ora, , hallo, vtejte! Thanks for stopping by. We know job hunting can be a little time consuming and you''re probably keen to find out what''s on offer, so we''ll get straight to the point. Where and how you can work Our flagship campus is in Sydney. We also have a campus in Melbourne and co-working spaces in Brisbane, Perth and Adelaide. But you have choice in where and how you work. That means if you want to do your thing in the office (if you''re near one), at home or a bit of both, it''s up to you. What youd be doing in this role As Canva scales change continues to be part of our DNA. But we like to think that''s all part of the fun. This is a hybrid leadership role. In the beginning, youll be leading a small team of senior/experienced content designers while remaining hands-on in the tools/craft (approximately 50-70%). The scope of the role may evolve as we continue to scale the team. At the moment, this role is focused on: Leadership : Youll coach Content Designers, supporting and growing their capabilities through feedback and guidance. Youll help scale the specialtys impact within Design Experience. Vision and Strategy . You''ll clearly define the Content Design design vision, strategy and roadmap to your design group and senior stakeholders, creating clarity through your communication by simplifying complex things. Content Design - Craft : Youll use your writing skills, User Experience principles and knowledge of technical requirements of front-end development to develop product copy that helps Canva users to collaborate without the headaches. Youll also work with the rest of the Content Design team to solve problems were all facing, so we can continue to build a robust, thriving specialty. Results : Youll help design and develop the Canva website and applications from a content-first perspective, where your content design decisions move the metrics that matter Collaboration : Youll bring design, PMs, engineers and researchers together to find the best solutions for our users and to mitigate web-related issues by solving problems with language Goals that you''ll achieve: Building relationships within your product areas, and building your own understanding of how and why these different experiences exist. Participate in the planning process, allocating resources to the projects that are most important for the company. Audit the different creation experiences (video, presentations, whiteboards, docs, websites etc) and earmark opportunities for scalable consistency Support the creation of emerging products that need a Content Designer''s clarity magic-wand Create a framework of patterns for the editor experiences that allows empowers our Product Designers to make sound decisions, quickly and frees up Content Cesigners to work more deeply on more complex and impactful experiences. Create scalable consistency for AI experiences with a focus on trust and delight Continue building relationships with stakeholders across the business to ensure alignment with initiatives that impact the core editing experience You''re probably a match if Youre an experienced Content Design Leader whos got a proven track record of solving complex problems, ideally in the tech/SaaS industry. This means you have at least 5 years of content design or UX writing experience. Youve helped a Content Design practice mature in a previous role. Youve owned Content Design research before and can champion best practices for studies and experiments in the messaging space. You have incredible UX writing skills and an impressive content design portfolio, and are a stickler for brand voice, consistency and style. You know how to work independently, but you also love collaborating with people from different disciplines and sharing the power of content design. Youve got a good balance between big-picture thinking and nailing the details. Youre not afraid of complex problems in fact, thats where you thrive. You know how to get buy-in from key stakeholders. Youve got a track record of bringing people on the journey with you they know whats changing and why. About the Design Experience supergroup The Design Experience supergroup''s mission is to build powerful, yet simple tools that empower anyone to design anything. Working across several high-impact groups and teams, you will quickly become exposed to and have the opportunity to create impact to all moving parts of Canva, working in collaboration with individuals across multiple groups. About the Content Design sub-specialty Content Design is on a mission to embed simplicity in Canvas product flows. We aim to achieve that mission by building an amazing team with a culture of clear and crisp writing. Our focus is on systems, not just sentences. We create and improve flows, not just the words. We seek to have deep impact on key areas, not just shallow impact everywhere. We have a fun, human voice that we want to do a better job of getting across to our users, instead of, you know, generic UX writing voice. Were passionate about working together to create the future of Content Design at Canva; its not a top-down approach. The content design specialty collaborates closely with PMs, Designers, Engineers and Design Researchers to identify solutions that prioritize our users needs. Other stuff to know We make hiring decisions to engage contractors based on your experience, skills and passion. When you signify interest in the Project, please tell us the pronouns you use and any reasonable adjustments you may need during the contractor-accreditation interview process. We celebrate all types of skills and backgrounds at Canva so even if you dont feel like your skills quite match whats listed above - we still want to hear from you! Please note that contractor-accreditation meetings are conducted virtually. Check out lifeatcanva.com for more info. #J-18808-Ljbffr